Making bags:
How and where our bags are made

Our Story:
The story behind BE...

Q. So Jackie, you were a lawyer with no training or fashion knowledge - now you own a luxury handbag company - how did you get here? Ha, everyone wants to know the secret. I always wanted to do something creative and I always wanted t...

BE Couture:
Bespoke handbags...

Personalised handbags allows Belen Echandia's customers to choose any bag from the Belen Echandia archive and add their own personal touches to make it fit in with their lifestyle. Customers select their favourite handbag style, le...

How to Order:
Ordering FAQ

How do I order? How do I pay? Is online shopping secure? Do you accept international orders? How much does delivery cost? How long does delivery take? Can I order a gift for delivery to a different address? What happens next? How...

Returns Policies:
Our policies...

What is your Refund and Exchange policy? Belen Echandia offers a no quibble exchange or refund so long as the following conditions are met: 1. The item is returned unworn and in exactly the same condition it was sent in. 2. Yo...

Product care:
Leather Care & After Care

How should I look after my BE bag? There are a few basic ways to keep your BE bag looking its best. 1. Always treat it with a waterproof spray suitable for leather before taking it out. Spray lightly and from a distance. 2. Avoid...

Website FAQ:
Get the answers...

What is the Waiting list?If you are looking for a bag which is shown on our website but not in stock you can add yourself to the Waiting List. This will allow us to contact you if the bag is coming into stock or can be ordered. You c...

Our Beliefs:
BE's philosophy

People:
The BE Team

JackieJackie trained as a lawyer before founding Belen Echandia in 2004 when she finally succumbed to her preference for fashion magazines over the financial pages. Jackie retrained as an accessories designer by working closely with ...